Guchao International Trade — Patchi Chocolate — Case Study

Guchao distributes Patchi, a Lebanese luxury chocolate and the only Middle-East brand ranked among the world's top chocolates — 120 stores worldwide since 1974. Chocolate demands extremely strict, cool, dry, dark, odor-free storage.

✕ Before Working With Us

The previous provider had no true temperature-controlled warehouse — chocolate melted or spoiled in summer
Lax stocktaking and expiry control — high error rate and many expired products
Poor warehouse environment — pests uncontrolled, directly causing chocolate loss
No product protection at dispatch and wrong transport mode — summer transit caused melting and spoilage

✓ After Our Solution

Invested tens of millions in a 5,000㎡ high-standard temperature-controlled warehouse with imported screw chillers and dehumidifiers
Daily / weekly / monthly / quarterly counts, cross-counts and supervised counts for precise data
Partnered with a professional pest-control firm; blue-light insect lamps — pest-free
Ice packs added when packing in summer and refrigerated-truck delivery, greatly cutting loss

Results Achieved

Zero spoilage — temperature warehouse ends heat-related melting/spoiling

Zero stock discrepancy with strict expiry control

Zero chocolate loss thanks to the clean environment

Zero transit melting/spoilage via ice-pack second packaging

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Guchao International Trade — Patchi Chocolate

✕ Before Working With Us

✓ After Our Solution

Results Achieved

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